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Customers are increasingly using their smartphone for all facets of their lives. To satisfy your customer’s growing expectation of simplicity and convenience, consider this: you can now offer an onboarding process as fast and simple as asking your customer to take pictures with their mobile device. What once took hours of paperwork and manual intervention can now be done in about 10 seconds. No pen, no paper, a fast and frictionless customer onboarding experience--no kidding.
While smartphones have improved the customer experience, they afford criminals a new channel to perpetrate fraud and launder money. Banks, payments processors, and money transfer platforms must be resolute in their efforts to stop fraud and meet KYC and AML compliance requirements.
Listen to Jim Marous and Russ Gould discuss:
Publisher, Digital Banking Report
Co-Publisher of The Financial Brand
Sr. Director, Product Marketing
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