On-Demand Web Seminar  What does it take to be truly customer-centric?

Hosted by American Banker

Customer centricity is a popular phrase these days. For a financial institution, what does it take to truly put the customer at the heart of a business model, an app, or a product?

This on-deamdn webcast shares the story of one financial institution that has made strides toward customer centricity and the technologies that made the effort possible.

In this on-demand webcast, financial institution product leaders, technologists and digital banking leaders will learn about:

  • Modern best practices for achieving customer centricity
  • The technologies that help and hinder a customer-driven strategy
  • Where leaders in this concept are devoting their efforts
Chris Cox
Chief Digital Officer
USAA
(Speaker)
Penny Crosman
Editor At Large
American Banker
(Moderator)

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