On-Demand Web Seminar  Digital from the start: The ROI of digital account opening

Hosted by American Banker

While bank branches and in-person experiences still play a valuable role in many banking relationships, today’s banking institutions need to be able to offer customers a fully digital experience that begins with account opening.

To investigate this topic, SourceMedia Research/American Banker conducted an online survey of banking professionals at banks with $500 million or more in assets, ultimately splitting respondents into two groups: banking institutions with high digital account openings and those with high non-digital account openings.

Just a few of the insights from the study that our panel discuss during our on-demand web seminar include:

  • The mostly digital account opening segment experienced 16% growth while the mostly non-digital group, had a 9% decline in revenue growth year-over year
  • How costs stack up for digital versus non-digital customer acquistions
  • Join us to hear more survey results and what they could mean for your business.

    Dana Jackson
    VP Research
    Sourcemedia
    (Speaker)
    Leo Gil
    VP of Product
    Bottomline Technologies
    (Speaker)
    Suleman Din
    Technology Editor
    SourceMedia
    (Moderator)

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