Past Event Date: Nov. 9, 2020
Hosted by American Banker
It’s not easy to satisfy the demands of modern consumers who have high expectations and many choices. Your financial institution is expected to deliver communications to customers via their preferred channel, from print to digital, while supporting industry-specific regulatory requirements.
In an era where digital transformation is rapidly accelerating, leaders at financial institutions are prioritizing plans for customer experience. Like many institutions, your organization is considering or is already building out a strategy for omnichannel customer communications.
But where do you begin?
Join our panel of experts as we discuss how to lead these change imperatives at your own organization. What you will learn:
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Doug Graham Chief Information Officer Commonwealth CU (Speaker) |
Elizabeth Stephen VP of Customer Engagement Striata, a Doxim Company (Speaker) |
Mia Papanicolaou Vice President, General Manager Striata, a Doxim company (Speaker) |
Mike Sisk Contributing Editor American Banker (Moderator) |
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