On-Demand Web Seminar
The welcoming bank in a world of social distancing: new account process that works

Jul. 23, 2020 | 60 Minutes
Hosted by American Banker

Financial institutions can no longer count on face-to-face interactions to drive growth, especially in deposit account opening. Digital banking strategies now must stretch to become explicit business generators that include exceptional experiences from service to new account sales. Watch this group of financial discuss:

  • Best practices for account onboarding, including how Sterling National Bank went from being a traditionally commercial-focused institution to launching a digital direct bank with consumer account opening– generating $290 million in new deposits in the first two months
  • How to turn digital onboarding into demand generation and real revenue in a socially distant world
  • Five ways to “stress test” your current onboarding experience and make small, but impactful, improvements to enhance the customer experience

This on-demand webinar is ideal for any financial institution employee looking to grow deposits and use digital account onboarding to build future demand and loyalty.

Sam Kilmer
Senior Director
Cornerstone Advisors
Derek Corcoran
Chief Experience Officer
Dave Thomas
Senior Vice President
Director of Digital Channel Management
Sterling National Bank
Mike Perkowski
Co-founder and Partner
New Reality Media LLC

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